Jackpot City Review

Introduction

Jackpot City Casino has been a favourite among South African players for years, offering an exciting mix of slots, table games, and live dealer options. Known for its generous bonuses, top-tier security, and excellent mobile gaming experience, this online casino has built a strong reputation. But does it still hold up in 2025? Our in-depth review will cover everything you need to know—from welcome bonuses and game selection to banking options and customer support—so you can decide if it’s the right casino for you.

Casino Overview

Jackpot City Casino launched in 1998 and has been a key player in the online gaming industry ever since. It is licensed and regulated by the Malta Gaming Authority and Kahnawake Gaming Commission, ensuring it meets high standards for fair play and security. The casino is powered by Microgaming, one of the leading software developers in the industry, and offers a wide range of casino games, including progressive jackpot slots, classic table games, and immersive live dealer experiences.

Welcome Bonus & Promotions

One of Jackpot City’s standout features is its generous welcome bonus. New players can claim a 100% match bonus up to R24,000 over their first four deposits. Here’s how it breaks down:

1st Deposit: 100% match up to R6,000
2nd Deposit: 100% match up to R6,000
3rd Deposit: 100% match up to R6,000
4th Deposit: 100% match up to R6,000

While this bonus is impressive, it comes with a wagering requirement of 70x, which is on the higher end compared to other online casinos. Players should be aware of these terms before claiming the offer.

Other Promotions:

Daily Match Bonuses – Tailored offers based on your playing history
Loyalty Rewards – Earn points for playing and redeem them for bonus credits
Seasonal Promotions – Exclusive offers on specific games

Game Selection

Jackpot City offers over 500 casino games, ensuring there’s something for everyone. The game selection includes:

Online Slots – Popular titles include Mega Moolah, Thunderstruck II, and Avalon.
Table Games – Enjoy classics like Blackjack, Roulette, Baccarat, and Craps.
Live Dealer Games – Real-time action with professional dealers via Evolution Gaming.
Video Poker – Options like Jacks or Better, Deuces Wild, and Aces & Faces.

For South African players, the variety ensures that whether you enjoy spinning the reels or testing your skills at blackjack, you’ll find plenty to keep you entertained.

Banking Options

Deposits and withdrawals are a key factor when choosing an online casino. Jackpot City supports a range of safe and secure banking options for South African players, including:

VISA / Mastercard (Credit & Debit Cards)
EFT (Electronic Funds Transfer)
Skrill & Neteller (E-wallets)
Paysafecard (Prepaid Card)
OTT (Voucher)
Ozow (Voucher)

Withdrawal Times:

E-wallets: 24–48 hours
Bank Transfers: 3–7 business days
Credit/Debit Cards: 3–5 business days

Jackpot City does require players to verify their identity before making a withdrawal, which is standard procedure for licensed online casinos.

Security & Fair Play

Security is a major priority at Jackpot City. The casino uses SSL encryption to protect player data, ensuring that transactions and personal information are kept secure. Additionally, all games are audited for fairness by eCOGRA, an independent testing agency that verifies game randomness and fair payouts.

Jackpot City also promotes responsible gambling by offering tools such as:

Deposit Limits – Set daily, weekly, or monthly limits
Self-Exclusion Options – Temporarily or permanently restrict account access
Reality Checks – Reminders to track gaming sessions

Mobile Gaming Experience

Jackpot City is fully optimised for mobile play, making it easy to enjoy casino games on your smartphone or tablet. Players can access the casino through a dedicated mobile app (available for iOS and Android) or directly via their browser. The mobile platform offers seamless gameplay, quick loading times, and intuitive navigation, ensuring a top-tier gaming experience on the go.

Customer Support

Reliable customer support is essential, and Jackpot City delivers with 24/7 support available via:

Live Chat – Instant responses from helpful agents
Email – Response time within 24 hours
FAQ Section – Covers common issues like withdrawals, bonuses, and account verification

There is no phone support, which some players may find disappointing, but the live chat function is efficient and handles most queries quickly.

Pros & Cons

Pros:	Cons:
✔️ Trusted and licensed online casino ✔️ Generous welcome bonus up to R24,000 ✔️ Wide range of games from Microgaming & Evolution Gaming ✔️ Secure banking with multiple options ✔️ Mobile-friendly platform with dedicated app ✔️ 24/7 customer support	❌ High wagering requirement on welcome bonus (70x) ❌ No phone support ❌ Some withdrawal methods can be slow

Conclusion: Is Jackpot City Worth It?

Jackpot City Casino remains one of the best options for South African players in 2025. With a massive selection of games, a strong reputation for security, and generous promotions, it’s a solid choice for both new and experienced gamblers.

However, while the welcome bonus is appealing, the high wagering requirement means players should read the terms carefully before claiming it. The casino excels in mobile gaming, customer support, and banking flexibility, making it a great option for anyone looking to play safely in SA.

If you’re looking for a licensed, reliable, and entertaining online casino, Jackpot City is worth a try. Sign up today and claim your exclusive welcome bonus to get started!